Shipping Policy
Shipping Fees
All product prices include tax. (Taxes are borne by KingTool.)
Free shipping on orders over $39.99 USD (after discounts, tax included ).
A flat shipping fee of $4.99 USD applies to orders under $39.99 (tax included ).
Order Processing Time
Orders are processed within 1-2 business days after payment confirmation.
Processing and shipping occur on business days only (Monday to Friday, excluding public holidays).
Shipping Methods & Delivery Time
United States Economy Shipping: Estimated delivery in 4-7 business days.
Delivery times are estimates and may vary by location.
We do not ship to PO Boxes, military, or restricted addresses.
Order Tracking
Once shipped, you will receive an email with tracking information to monitor your package.
Shipping Restrictions
We currently ship only to the contiguous 48 U.S. states.
Excluded regions: Alaska, Hawaii, U.S. territories (Puerto Rico, Guam, etc.), and APO/FPO/DPO addresses.
Package Delivery Issues
We are not responsible for lost or stolen packages.
If tracking shows "delivered" but you cannot locate your package:
- Check with household members, neighbors, or your local post office.
-
Contact us within 7 days at support@kingtool.shop for assistance.
Note: Claims for lost packages must be filed within 30 days of shipment.
Contact Us
If you have any questions about shipping, feel free to contact us:
Email: support@kingtool.shop
Phone: +1 (307) 372-6888